Privacy Policy

The Grand Maharaja (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws in the United Kingdom.

Who We Are

We are a vegetarian restaurant, bar, and banquet based in Leicester, United Kingdom. Our services include dine-in, takeaway, event hosting, and online reservations.

Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, title
  • Contact Data: Email address, phone number, billing/delivery address
  • Reservation Data: Date and time of your booking, special requests
  • Payment Information: Processed securely via third-party payment providers
  • Technical Data: IP address, browser type, and usage data (if you use our website)

How We Use Your Information

We use your data to:

  • Confirm and manage restaurant or banquet reservations
  • Communicate with you about your bookings or events
  • Provide customer support
  • Send promotional offers (if opted-in)
  • Improve our website and services

Sharing Your Data

We do not sell your data. We may share it with:

  • Trusted third-party services (e.g., payment processors, booking systems)
  • Legal authorities when required by law

Data Retention

We will retain your data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion of your data
  • Object to or restrict certain types of processing
  • Withdraw consent at any time

To exercise these rights, contact us at:
📧 [email protected]
📍 209 Catherine St, Leicester LE4 6GE, UK

Cookies

Our website may use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings.

Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, or misuse.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

The Grand Maharaja
📍 209 Catherine St, Leicester LE4 6GE, UK
📧 [email protected]